FAQs
FAQ
Frequently Asked Questions
Fine Bedding Fabrics
What fabrics do you offer in your fine bedding collection?
Our fine bedding line features four premium natural fabric choices: Silky Cotton (460 thread count satin-smooth weave), Cloud Cotton (pillowy double-layer weave), Plain Cotton (crisp 200 thread count percale), and 100% French Flax Linen (stonewashed 170 GSM). All are 100% natural and synthetic-free.
What is the difference between Silky Cotton, Cloud Cotton, and Plain Cotton bedding?
Silky Cotton offers a lustrous 460TC satin finish with a silky-smooth feel. Cloud Cotton uses a airy double-layer weave for plush, pillowy warmth. Plain Cotton is a classic 200TC percale that gives a crisp, breathable, hotel-style finish.
Why choose French Flax Linen bedding?
Crafted from 100% premium French Flax at 170 GSM, our linen is pre-stonewashed for immediate softness. It is exceptionally breathable, naturally moisture-wicking, and self-regulates temperature to keep you cool in summer and cozy in winter while growing softer with every wash.
Luxury Sleepwear & Sizing
What materials are used in your luxury sleepwear?
We craft our luxury sleepwear using 100% Grade 6A Mulberry Silk (19/22 momme), Modal Cloud (sustainably harvested beechwood fibers), and Pure Cotton for friction-free comfort, breathability, and timeless drape.
Are your artwork patterns unique to Snoozyn?
Completely. We strictly refuse the use of public stock prints or mass-produced patterns. Every whimsical print and signature illustration across our sleepwear and bedding is dreamed up, sketched, and painted completely by hand directly inside our UK-based design house studio.
What sizes are available for Snoozyn bedding and sleepwear?
Our bedding sets (duvets, fitted sheets, flat sheets, pillowcases) are tailored to standard UK bed sizes: Single, Double, King, and Super King. Fitted sheets feature deep pockets (up to 36cm / 14 inches). Sleepwear follows standard true-to-size tailoring across Women's, Men's, and Kids' lines.
How should I care for my Snoozyn bedding and pyjamas?
For Mulberry Silk, hand wash or machine wash on a delicate 30°C silk cycle with pH-neutral detergent. For Cotton & Linen bedding and Modal sleepwear, machine wash warm (up to 40°C) with similar colors and line dry or tumble dry low.
Customization & Gifting
Do you offer custom initial monogramming?
Yes, we provide bespoke monogramming hand-embroidered by artisan craftsmen inside a traditional London studio workshop. This adds a beautiful, personalized touch to our mulberry silk and modal sleepwear sets. Please note that personalized/monogrammed items cannot be returned or exchanged.
Is premium gift-ready packaging included for free?
Yes, premium luxury gifting is standard at Snoozyn. Every order automatically includes our bespoke Signature Gift Box at no added charge. Items arrive hand-wrapped in tissue inside heavy-duty custom branded gift boxes, instantly ready for gifting.
Do you support matching family collections?
We love matching family rituals. We maintain matching sleepwear coordinates designed across our Women's, Men's, and Kids' lines, color-matched to complement our bedding edits.
Shipping & Return Terms
When will my package ship and arrive?
Most orders process and dispatch within 1–3 business days. We provide complimentary Royal Mail shipping, returns, and exchanges across the entirety of the United Kingdom, as well as tracked international shipping options. Real-time delivery speeds are calculated transparently at checkout.
What is your official return and exchange policy?
We offer a 30-day return and exchange window. Returned items must be sent back unworn/unused, unwashed, with all original tags intact, and housed inside the signature gift box packaging. Personalized or monogrammed items are non-refundable.
Are return shipping labels provided for free?
Yes, for all UK orders, return shipping and size/color exchanges are 100% free using our prepaid Royal Mail label portal. For international returns, return shipping costs are the responsibility of the customer unless the item arrives faulty or incorrect.