support@snoozyn.com
Best for anything with an order number on it — tracking, returns, a swap.
Replies within 24 hours on weekdays. Weekends and public holidays, the next working day.
Contact Us
Tell us what’s keeping you up.
A wrong size, a late parcel, a colour you can’t decide on at eleven at night. Whatever it is, a real person reads every message — usually the same one, usually within a day.
Or reach us another way, any time.
Instagram DM
Best for the quick ones. Does this green work with that green? Is this too dark for a small room?
We’re in the inbox most days, though email is the surer route.
+372 5889 6673
Best when it’s easier to just say it out loud than to type it.
Weekday working hours. We’re in Tallinn, two hours ahead of London — so ring us in your morning.
0161 830 8692
Our UK line, if you’d rather not dial abroad. It reaches the same desk.
Weekday working hours, UK time. If no one picks up, leave a message or email — we’ll come back to you.
Some of it is already written down, if you’d rather not wait for us:
Or just write it down here.
Tell us roughly what it’s about and we’ll know what to have open before we reply.
What happens after you press send.
i
It lands in one inbox, and a person opens it. Not a queue, not a ticket number, not a bot with a name.
ii
If it’s about an order, we look it up first — so the reply arrives with the tracking already in it rather than asking you for the number again.
iii
You get an answer within a day, weekdays. If you write to us at 3am, we were asleep too. You’ll hear from us first thing.
— the snoozyn fam
Got it. It’s in the inbox.
Someone will read it properly and write back within a day — weekdays, Tallinn time. Keep an eye on the address you gave us, and do check the spam folder once, just in case.
In the meantime, there’s a bed to build, or the questions everyone asks.
— the snoozyn fam, Tallinn
