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Z snoozyn operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Z snoozyn is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

• Contact details: Including your name, address, billing address, shipping address, phone number, and email address.
• Financial information: Including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information: Including your username, password, security questions, preferences, and settings.
• Transaction information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, along with your past transactions.
• Communications with us: Including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information: Including information regarding your interaction with the Services, such as how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services: Including from your device when you use our products or services or visit our websites, and through the use of cookies and similar tracking technologies.
• From our service providers: Including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, remember your preferences and items of interest, send account-related notifications, process returns/exchanges, manage your account, arrange shipping, enable reviews, and create a customized shopping experience (such as personalized product recommendations).
• Marketing and Advertising: To send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements based on items you previously purchased, added to your cart, or your overall activity on the Services.
• Security and Fraud Prevention: To authenticate your account, provide a secure payment and shopping experience, detect/investigate/take action regarding fraudulent, illegal, unsafe, or malicious activity, and protect public safety. (Note: If you register an account, you are responsible for keeping your credentials safe and should not share your password.)
• Communicating with You: To provide customer support, respond to your inquiries, and maintain our business relationship.
• Legal Reasons: To comply with applicable law, respond to valid legal processes (such as subpoenas or government requests), investigate potential litigation, and enforce our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes:

• With Shopify and service providers: Vendors and third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners: To provide marketing services and advertise to you (including personalized advertising supported by Shopify across different merchants and websites based on your online activity).
• With your consent: When you direct or request us to disclose information, or through your use of social media widgets and login integrations.
• Within our corporate group: With our affiliates or subsidiaries.
• In connection with business transactions: Such as a merger, acquisition, or bankruptcy, or to comply with legal obligations and protect our rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to operate and improve the platform. Information you submit will be transmitted to and shared with Shopify as well as third parties located globally.

We also use Shopify enhanced features that incorporate data from your interactions with our store and other merchants. In these specific circumstances, Shopify acts as an independent data controller responsible for processing your personal information. To learn more about how Shopify uses your personal information, visit the Shopify Privacy Policy. Depending on where you live, you may exercise rights regarding Shopify's processing via the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to non-affiliated sites, you should review their respective privacy and security policies. We do not guarantee and are not responsible for the privacy, security, content, or reliability of third-party sites.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion. As of the Effective Date, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

While we implement safeguards to protect your personal information, no security measures are impenetrable, and we cannot guarantee absolute security.

We retain your personal information only as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live (such as the EEA, UK, or qualifying U.S. states), you may have the following rights regarding your personal information:

• Right to Access / Know: Request access to the personal information we hold about you.
• Right to Delete: Request the deletion of personal information we maintain about you.
• Right to Correct: Request the correction of inaccurate personal information.
• Right of Portability: Receive a copy of your data or request its transfer to a third party.
• Managing Communication Preferences: Opt out of promotional emails at any time using the unsubscribe link provided in our emails. Non-promotional emails (such as order confirmations) will still be sent.
• Objection & Restriction (EEA/UK): Ask us to stop or restrict processing your data for specific purposes.
• Withdrawal of Consent (EEA/UK): Withdraw your consent at any time where processing is based on consent.

We will not discriminate against you for exercising your rights. To exercise any of these rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.

International Transfers

Your personal information may be transferred, stored, and processed outside the country where you live. If we transfer personal information out of the European Economic Area (EEA) or the United Kingdom, we rely on recognized legal transfer mechanisms, such as the European Commission's Standard Contractual Clauses or UK equivalents, unless the destination country provides an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated "Last updated" date.