How many characters can I have?
Up to four in the studio preview. Two or three is the most common, and the most legible at the scale a monogram is stitched — for a full name, a word or a date, ask in the notes.
Can you match the thread to my fabric colour?
Yes. Choose “you advise” in the studio above, or describe the colourway in the notes. Matching or sourcing a thread changes the price, not whether it is possible.
Can you monogram something I bought from you earlier?
Yes. Email support@snoozyn.com with the piece and we will quote it. We will say if a heavy print or a finished seam means the stitching will not show at its best — but it can almost always be done.
Is there anything you will not monogram?
Very little. The atelier works on everything we sell, and on lettering we have not put on this page. If something is genuinely a bad idea we will say so before we quote it, rather than after.
I need several sets for a bridal party.
Say how many in the notes and we will quote the set. Order at least four weeks before the date — hand embroidery on a run of sets is the part that cannot be rushed.
Can I return a monogrammed piece?
No. Personalised items are excluded from returns, which is the trade for having something made only for you. Everything unmonogrammed can be returned within 30 days, unworn with tags. Full detail on shipping & returns.
How do I wash a monogrammed piece?
Wash it as you would the fabric itself, but inside out and on the gentlest cycle the fabric allows, and keep the embroidery out of a hot tumble dryer. The care guide has the routine for each fabric.
Can it be sent straight to the recipient?
Yes. Add gift packaging and a gift note at checkout — no invoice goes in the parcel. More on the gifting page.